Privacy & Security

Qbc88 Privacy Policy — Your Information is Secure

Your personal information is completely safe at qbc88. This policy transparently explains what data we collect, why we use it, and how we keep it protected.

Last Updated: January 2026

Our Privacy Commitment

Qbc88 makes your data security its top priority

Encrypted Protection

All your personal and financial information is protected with 256-bit SSL encryption. No third party can access your data.

No Sale of Data

Qbc88 never sells your personal information. Your name, phone number, or email is never shared with advertising companies.

In your control

You can view, correct, or delete your information at any time. You have full control over your data.

Secure Data Storage

Your information is stored on secure servers. Regular security audits are conducted and modern technology is used to prevent unauthorised access.

Spam-Free Experience

No marketing messages are sent without your consent. You can turn off notifications at any time.

Transparent Policy

We believe honesty is the best policy. It is our responsibility to always be transparent about how your information is being used.

1 Role

Qbc88.pro ("qbc88", "we", "us") is a trusted online gaming platform. We understand how valuable your personal information is. This privacy policy is designed to give you a clear picture of what data qbc88 collects, why we collect it, and how it is kept secure.

This privacy policy applies to all qbc88 services, websites, and mobile applications. By using any qbc88 service, you are considered to have accepted the terms of this privacy policy.

This policy is written in plain English with our users in mind. If anything is unclear, please reach out to us directly.

Qbc88 sees privacy protection as more than a legal obligation — we believe it is a fundamental right of every user. Earning your trust is our highest priority.

2 What information we collect

Qbc88 only collects information that is genuinely necessary to deliver our services. Collecting unnecessary data goes against our policy.

Information Provided Directly

  • Name, date of birth, and gender — collected at the time of account registration.
  • Mobile number and email address — for communication and verification purposes.
  • National ID or passport details — collected during KYC verification (when required).
  • Payment account details (Mobile Banking/Nagad/Rocket number) — for financial transactions.
  • Details of messages or complaints sent to customer support.

Automatically Collected Information

  • IP address and device information — collected for security verification and fraud prevention.
  • Browser type and operating system — to enhance your platform experience.
  • Platform activity logs — game sessions and transaction history.
  • Information collected through cookies and similar technologies.
  • Login time, session duration, and usage patterns.
Data Type Why We Collect It Mandatory?
Name & Contact Information Account management and communication Yes
Payment Information Deposit & Withdrawal Processing Yes
Identity Document KYC verification and age confirmation If Required
IP & Device Information Security & Fraud Prevention Automatic
Cookie Data Improving User Experience Optional

3 How your information is used

Qbc88 uses your information solely for specified purposes. It is never used for anything else without your consent.

  • Account Management: To create, verify, and maintain your account.
  • Financial Transactions: To ensure deposits, withdrawals, and bonus processing are handled correctly.
  • Customer Support: To resolve your queries, complaints, and requests.
  • Security: To detect and prevent fraud, money laundering, and unauthorised access.
  • Service Improvement: To improve platform performance and enhance the user experience.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Personalised Experience: To provide game recommendations and offers tailored to your preferences (subject to your consent).

Your data is never sold to advertisers or shared with third parties for marketing purposes.

4 Data Sharing & Disclosure

Qbc88 handles your information with the utmost care. Data may be shared with third parties only in limited, specific circumstances.

When Your Data May Be Shared

  • Payment Processors: Required information shared with Mobile Banking, Nagad, and Rocket to process transactions.
  • Law Enforcement Agencies: To comply with court orders or government directives.
  • Security Partners: With trusted security service providers for fraud detection and prevention.
  • Technology Service Providers: With technology providers necessary for platform operations (under strict confidentiality agreements).

All parties we share your information with are bound by strict confidentiality agreements and may not use your data beyond our specified instructions.

When Your Data Will Not Be Shared

  • To advertisers or marketing companies.
  • To any third party without your consent.
  • To any organisation for commercial gain.

5 Cookie Policy

Qbc88 uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help verify your identity and make the platform more convenient for you.

Types of cookies we use

  • Essential Cookies: To maintain login sessions and ensure security. The platform cannot function properly without these.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand which pages are used most. This information is completely anonymous.

You can manage or disable cookies at any time through your browser settings. However, disabling certain essential cookies may limit access to some features of the platform.

6 Data Security Measures

Qbc88 employs the latest technology to protect your data. Our security systems are continuously upgraded to ensure maximum defence against cyber threats.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication: Suspicious login attempts trigger an additional verification process.
  • Regular Security Audits: Our expert team regularly tests the system to identify vulnerabilities.
  • Firewall & Intrusion Detection: Unauthorised access attempts are automatically detected and blocked.
  • Staff Training: All our staff receive regular training on data protection.
  • Data Backup: Secure offsite backup ensures your data is never lost.

If you notice any security-related issue, please contact us immediately. We commit to taking action within 24 hours.

7 Your Data Rights

As a qbc88 user, you have full rights over your own data. We respect those rights and make them easy to exercise.

Right to Access Your Data

You can find out what information we hold about you at any time.

Right to Rectification

You can correct any inaccurate or outdated information at any time.

Right to Erasure

You may request the deletion of your data under certain circumstances.

Right to Object to Processing

You may object to your data being used for specific purposes.

Right to Data Portability

You can request a download of your data at any time.

Right to Opt Out of Marketing

You can stop receiving promotional messages at any time.

To exercise any of the rights above, please contact our customer support. We will endeavour to respond to your request within 30 business days.

8 Data Retention Period

Qbc88 does not retain your data longer than necessary. A defined retention period is set for each category of information.

  • Account Information: For the duration of the active account and up to 5 years after closure.
  • Financial Transaction Records: Up to 7 years, as required by legal obligations.
  • Customer Support Messages: Up to 2 years after the issue has been resolved.
  • Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
  • KYC Documents: Retained after verification in accordance with legal requirements.

Once the retention period expires, your data is securely and permanently deleted or anonymised.

9 Child Protection Policy

Qbc88 is intended for users aged 18 and above only. We do not knowingly collect personal information from minors.

If an account was created by someone under the age of 18, please notify us right away. We will delete that account and all associated data.

We follow a KYC process to verify users' ages. Additional verification is carried out in cases of doubt. If a parent or guardian suspects their child is using our platform, please contact us immediately.

10 Privacy Policy Changes

Qbc88 may update this privacy policy when necessary. Changes may occur due to legal updates, the introduction of new services, or technological improvements.

  • For significant changes, a notice will be posted on the platform.
  • You will be notified via your registered email or SMS where possible.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • The "Last Updated" date will always be displayed at the top of this page.

We recommend visiting this page regularly so you always stay informed about the latest policy.

11 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. Our dedicated privacy team is always ready to help.

  • Email: [email protected]
  • Live Chat: via the chat button at the bottom right of the platform.
  • Support hours: 24 hours a day, 7 days a week.

We will process any data-related request within 30 business days. For urgent matters, please reach us via live chat.

General FAQ

Frequently Asked Questions About the Privacy Policy

No, qbc88 never sells your personal data. Your information is used solely to provide services, ensure security, and meet legal obligations. It is never shared with advertisers or third-party marketing companies.

Yes. qbc88 uses 256-bit SSL encryption to keep all data secure. Our servers undergo regular security audits, and advanced firewall and intrusion detection systems are always active.

Yes, you can request the deletion of your data at any time. However, certain financial records are required to be retained for a specified period due to legal obligations. Please contact our customer support to submit a request.

Yes, we use three types of cookies: essential (for login sessions), functional (to remember your preferences), and analytical (to improve the platform). You can disable non-essential cookies through your browser settings.

For significant changes, we will post a notice on the platform and, where possible, notify you by email or SMS. The date of the latest update is always shown at the top of this page. We recommend checking this page regularly.
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Your privacy is our top priority at qbc88. Register today and enjoy gaming in a safe, secure environment.

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